You should check all the details of the holiday offer with your travel agent before booking. Your travel agent can also arrange other aspects of your holiday for you including transfers and in-flight meals (if not already included), plus travel insurance and any special requirements. Make sure you ask at the time of booking.
Your holiday is booked directly with the travel agent advertised that you choose to book with and not with BooknGo.com. You will receive confirmation of your booking directly from the travel agent you book with. If you have any queries on the holiday booking, payments, cancellation policy and so on please make sure you contact the travel agent directly with your queries. BooknGo does not have access to individual booking information.
Travel Insurance - you must ensure you have adequate travel insurance cover. This can be arranged with your travel agent whilst booking.
Passports / Visas - You must have a passport to legally visit another country outside of the UK. Make sure your passport is up to date. If you don't have one or need to update it contact the UK Passport agency at least a month before you travel as a new passport can take 10 working days upwards to process. Never forget to make sure your passport is valid for the entire time you're away and make sure you check how long it needs to be valid for after you arrive in a destination. For more info visit www.passport.gov.uk
Foreign Office advice - If you know you are going to be travelling to a destination that may be a trouble spot, check the guidance on that destination with the Foreign Office (FCO) before you travel.
Special Requirements - If you have special requirements such as dietary requirements, mobility access, medical, or any other requirements please make sure you make the travel agent aware at the time of booking.
Essentials - Keep a copy of all of you travel documentation with you when you travel on holiday in case you need it. This should include the telephone numbers of your travel agent and any travel insurance details. Give family members at home information on your flights and hotel details in case they need to contact you in an emergency.
Disability travel - ABTA provide information for customers with disabilities and procedures for notifying special requests. Please check with your travel agent when booking. You can also download the ABTA disability check list which you can use to help discuss your needs with your travel agent when booking.